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FAQ

You find here information about how to process the order, how far in advance should you place an order, setup times etc.. Should you still have questions regarding your staffing with us, please contact us, and we will be happy to assist you.

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Questions about bar and wait staff services in New York City.

List of Frequently Asked Questions

How can I book your staff for my event?

It's a simple process that will take you 3 steps:
1. First, Get a Quote (We respond in 20 minutes during our business hours!)
2. Read our Terms & Conditions of Service
3. Finally, fill out a Credit Card Authorization Form.

Your company provides insurance?

Yes, we have Worker's Compensation Insurance and also can provide a General Liability Insurance.

How far in advance should I place my order?

While we are sometimes able to staff events on short notice, we encourage you to contact us at least two weeks in advance to ensure the availability of our wait staff. We are very busy at certain times of the year, so to avoid inconvenience, please book in, as soon as possible.

How many staff people should I hire?

Please refer to our Staffing Guidelines, so you will have a full picture. Also, feel free to contact us (347-492-6590) if you need any further assistance.

How much time should I allow for set-up?

The wait staff will need at least 1.5 hour, before your event starts to set up a cocktail reception and 2 hours for a plated meal or a buffet. Allow 1 hour following the event for break down.

Does your staff need our directions or can we just turn the party over to them?

Our staff can run your event from start to finish. Should your schedule be more complicated, you can book our staff captains and they will do the job.

How much training does your staff have?

Our staff members have a minimum of one year experience in hospitality industry. We hire people with strong referrals and recommendations.

Should I tip the wait staff after the party?

Tipping is not necessary or expected, but it is always appreciated. If, you feel like to tip your staff, you can always do it directly, after the finished event.

What should I do, if my event gets longer than was expected, and I need wait staff for additional hours?

Our quote is based on 5 hours minimum reservation. However, you reserve the right to hold wait staff for additional hour (up to 1 hour only) following the event. Standard rates per hour apply. Should you foresee yet longer hours, you should notify us in advance.

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